DESCRIPTION

We are looking for an experienced DevOps Engineer, who will be responsible for and take ownership of reliability, automation, and other issues related to “keeping the lights on” across Faria’s multi-product SaaS systems stack. You will be a part of developing infrastructure software, maintaining it, and scaling it. This role will specifically focus on supporting our OpenApply product.

Faria is a leader in international education systems & services offering an integrated systems suite across learning, admissions, school-to-home, and online courses & study services to over 10,000 schools and 4 million students in 155 countries. OpenApply is an admissions management system & CRM, serving over 600 of the world’s leading international and independent schools.

ABOUT THE ROLE

Reporting to the DevOps Manager, you will be responsible for:

• Reliably automate the server provisioning process to reduce the labor of our R&D team.
• Monitor and mitigate potential security vulnerabilities, enforce and strengthen security policies, and manage security risks (e.g. DDoS, bug bounty, etc.).
• Implement the systems and processes that Product Developers use to deploy their software into production.
• Incident Management: with proactive remote communication and as the bridge between support & engineering teams. Improving process and mitigation through retrospectives.
• Because of the nature of the DevOps Engineer role you should also be prepared for on-call shifts and potential “all-hands-on-deck” situations at any hour of the day or night. Minimizing those situations is part of your job!

ABOUT YOU

• Minimum of 3+ years of system administration experience for a high-usage, web-based software service ideally built using open-source software components.
• Knowledge of Amazon AWS services and API’s including EC2, S3, VPC, IAM.
• Knowledge and familiarity with alerts & monitoring tools, and system management tools for Linux environments (including DataDog, Nginx, NewRelic, CloudFlare, MySQL/PostgreSQL, Apache, IPTables, ELK stack.
• Knowledge and familiarity with configuration management tools including Ansible, Chef, or Puppet.
• Knowledge of deploying/troubleshooting/tuning Ruby on Rails applications (Passenger, Capistrano, Sidekiq, Bundler) will be an advantage.
• Excellent practical experience with alerts & monitoring tools, and system management tools for Linux environments.
• Strong communication skills in English with an ability to coordinate the incident response with urgency.
• Proper remote presence & etiquette (acknowledging requests in a timely fashion over Slack, not leaving requests unacknowledged at all).
• Effective adherence to operating procedures (organizing day-to-day work and large-scale tasks in a calm manner with priority-driven sequencing).

BENEFITS

• Competitive salary and opportunities for career development.
• Professional growth in the international business environment.
• Cozy fully-equipped office in Shanghai.
• Friendly atmosphere, office socials and team lunches.
• Paid vacation and stipend for English language classes/gym membership.
• Professional Development budget and unlimited book budget.
• Regular performance reviews.

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Faria operates a safer recruiting policy and the successful applicant may be required to complete an enhanced disclosure from the DBS and an Enhanced Check for Regulated Activity.

Please note: Due to a high volume of applicants, only shortlisted candidates will be contacted.

ABOUT FARIA EDUCATION GROUP

Faria is a leader in international education systems & services, offering an integrated systems suite across learning, admissions, school-to-home, online courses & study services to over 10,000 schools and 4 million students in 155 countries.

ManageBac is the leading curriculum-first learning platform for IB World Schools serving over 3,000 international schools and is the trusted choice for 4 in 5 IB Diploma students.

OpenApply is an admissions management system & CRM serving over 700 of the world’s leading international & independent schools, supporting the applicant from discovery & enquiry to admissions & enrolment.

Atlas is the leading curriculum planning platform trusted by over 6,000 schools around the world that provides seamless collaboration for teachers, administrators, and curriculum writers along their curriculum development journey. Initiate, revamp, and continuously refine the curriculum development process in one unified system.

SchoolsBuddy is a comprehensive mobile and web-based school-to-home management system for activities, bookings, billing, transport & more.

Curriculum Trak provides the leading curriculum management platform for K-12 faith-based schools. The unique Faith Learning Integration allows teachers to easily align key conceptual spiritual understandings with curriculum, lesson plans, and learning outcomes.

Pamoja provides online learning solutions for IB World Schools. Pamoja Online Courses provide a wide range of online courses across the IB Diploma Programme, supporting personalised learning through our global classroom. Our curriculum-aligned courses are taught online by our experienced teachers trained in digital learning methodologies. Pamoja Lesson Suite provides teachers with a range of tailor-made resources to use in their classroom, including course content broken down into lessons, student assessment and progress monitoring tools. It is designed as a solution to save teachers time on course preparation whilst developing skills in online learning methodologies.

Oxford Study Courses delivers short academic programmes, exam revision courses and study resources to IBDP students around the world. Established in 1990, OSC has been working with experienced teachers renowned within the International Baccalaureate community to support students at every step of their IB Diploma Programme.

FariaPD supports teachers and leaders around the world with hands-on professional learning that is engaging, practical and builds on the existing knowledge of participants. School or district professional learning is available alongside a variety of virtual and in-person events each designed to guide curriculum and instruction.

MiniPD is a Professional Learning Hub created by and for educators around the globe. Each educator is supported by the learning community on their unique professional growth journey by connecting with engaging content and personalized coaching.

We are a globally distributed team with offices in China, Hong Kong, Taiwan, Ukraine, the United Kingdom, and the United States.

https://www.faria.org/careers

Please apply at here