Job summary The Red Hat OpenShift Online Technical Operations team is looking for a site reliability engineer with experience working in complicated and dynamic environments to join us as an Associate Software Engineer. OpenShift Online is Red Hat's world-class Platform-as-a-Service (PaaS) offering, and keeping the environment available and secure is a top priority. As a Software Engineer, you will play a key role within a team responsible for the day-to-day availability of all OpenShift services at Red Hat. You'll work on problem detection, automated recovery scenarios, and incident management, and maintain an understanding of complicated, interconnected data points to determine when issues arise. This entry-level role is a great opportunity to work with a top-notch team supporting a world-class cloud product, with the chance to move into the OpenShift Quality Engineering team or other non-OpenShift teams within Red Hat.
Primary job responsibilities Actively work to automatically detect potential issues in a large virtualized environment Write automation scripts to auto-correct or completely prevent issues in our online product Track and review changes in a highly dynamic environment Identify single points of failure and other high-risk architecture issues and propose more resilient solutions Perform and oversee releases to ensure proper life cycle and policies have been followed Implement software updates, testing, and CVE analysis Respond appropriately to any security threats
Required skills Experience running Linux in a production environment (Red Hat Enterprise Linux is preferred) Red Hat Certified System Administrator (RHCSA) or equivalent experience is required; RHCE or above is a plus Working knowledge of monitoring systems like Nagios or Zabbix Working knowledge of configuration management systems like Puppet or Chef Experience with Infrastructure-as-a-Service (IaaS) layers like AWS or OpenStack Demonstrated ability to quickly and accurately troubleshoot issues Expert-level experience with Bash and other scripting languages (Ruby, Python, etc.)
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